Hp Photosmart 5510 Series Offline Printer

Hi Pat,



Thank you for posting the issue on the Microsoft Community Forums.



As per the description provided, it looks like you are unable to print a document on Windows 7 Operating System.

Hi @MiChelly82,. Thank you for joining the HP Forums! I understand that your HP Photosmart 7520 printer is showing as offline. And, I am happy to help you with this connection issue!

Say it is to print 13 pages, it prints about 3-4 pages and then stops and gives me around half a page. When I go to print a file from my emails or any other file most times the printer won’t print. Other times I start printing and it get a few pages into the print and then it just stops. Hp 7585b driver



  1. Solved: HP Photosmart 6520 e-All-in-one printer series, Windows 10, wireless, suddenly is offline, how do I get it back online?? One minute I'm - 5572755.
  2. I have an hp photosmart 5510 e-all-in-one series printer. When printing a two, three or more page document the first page comes out well but subsequent pages have the top lines 'chopped off' And there.
  3. Download the latest driver, firmware, and software for your HP Photosmart 5510 e-All-in-One Printer - B111a.This is HP's official website to download drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system.
  4. View and Download HP PHOTOSMART 5510 e-ALL-IN-ONE SERIES quick manual online. PHOTOSMART 5510 e-ALL-IN-ONE SERIES Printer pdf manual download.

I would suggest you to try the following methods and check if it helps.



Method 1:



I would suggest you to sure that there is no check mark on the “Use Printer Offline” option.

a.Click on the Start go to Control Panel.

b.Choose Printers.

c.Right Click on your printer and make sure that there is no check mark on the “Use Printer Offline” option.


This should put your printer back online.


Method 2:


This problem occurs if the computer has the following registry value configured when you set the printer to the Offline status:


Key: HKEY_CURRENT_CONFIGSystemCurrentControlSetControlPrintPrinters<print queue name>

Hp Photosmart 5510 Printer Troubleshooting

To resolve this issue, right-click the new print queue in the Printers and Faxes tool, and then clear the Use Printer Offline setting. This resets the registry key to the correct value.

Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

Hp Photosmart 5510 Printer App


Method 3:

Printer problems in Windows: http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows

Keep us posted on the status of the issue.

If you need any other information about Windows, feel free to post your questions and we will be glad to help.

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Hp Photosmart 5510 Series Not Printing Black

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Hp Photosmart 5510 Series Software

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Hp Photosmart 5510 Series Printer

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